Averting the Drift into Failure
[no description provided]This is a fascinating video from the Devops Enterprise Summit:
"the airline that reports more incidents has a lower passenger mortality rate. Now what's fascinating about this ... we see this replicated this data across various domains, construction, retail, and we see that there is this inverse correlation between the number of incidents reported, the honesty, the willingness to take on that conversation about what might go wrong and things actually going wrong."
The speaker's website is sidneydekker.com/, there's some really interesting material.