Shostack + Friends Blog Archive

 

That's an address I haven't used in a very long time.

Well, I got a letter from BNY Mellon, explaining that they lost my data. The most interesting thing about it, I think, is where it was sent, which is to my mom. (Hi Mom!) I had thought that I’d moved all of my financial statements to an address of my own more than a decade ago. I’ve been meaning to call BNY and ask questions, but haven’t had time.

The letter is dated June 9, regarding a February 27th loss by Archive Systems, Inc. The three-plus month delay annoys me. Archive Systems isn’t named in the letter. I had to look at Data breach at New York bank possibly affecting hundreds of thousands of CT consumers [link to http://www.norwalkplus.com/nwk/information/nwsnwk/publish/News_1/Data_breach_at_New_York_bank_possibly_affecting_hundreds_of_thousands_of_CT_consumers1402.shtml no longer works] to discover that.

The signup experience for the “Triple Alert Monitoring” from Experian was not awful, but it was pretty poor. It demanded lots of personal information, wasn’t clear how it was going to be used. Experian stuffed a long terms and conditions into a three line at a time scroll box, clearly indicating that they don’t expect anyone to read it. Their web site silently relied on Javascript, and it wasn’t at all clear how long I’m enrolled for. I have little doubt I’ll start getting renewal notices in three months.

Incidentally, I’ve Been Mugged has a review of Triple Alert.

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